Technology consultant

The expensive decisions are the early ones.

Most technology problems I'm called in for are really decisions someone made three years ago in a hurry.

I help mission-driven organizations choose the right systems, and then I build them. I've spent more than twenty years on both sides of the table: eleven inside a nonprofit using the software, thirteen building it.

At St Osyth Priory, Essex. Photograph: Lottie Photography.

20+

years in nonprofit technology

250+

projects, for more than 100 organizations

Millions

of records in the systems I've built, used by hundreds of people every day

11

years on staff at a nonprofit before I consulted to one

What I do

Decide

Work out what you actually need before anyone writes code or signs a contract. Which CRM, whether to build or buy, what the migration will really cost, and what your board needs to hear.

The Technology Review

Build

Databases, portals, migrations, integrations, websites. I do the work myself or lead the people doing it, and I build it so your team can run it after I've gone.

See the work

Stay

Most organizations don't need a full-time technology director. They need one every few weeks. I hold the roadmap, handle the vendors, and answer the question before it becomes a project.

Ongoing Technology Partner

Some of the organizations whose technology I've built or looked after. They include Madison Square Boys & Girls Club and its Foundation, part of Boys & Girls Clubs of America.

Madison Square Boys & Girls Club
HBO
The Fresh Air Fund
City Harvest
Innocence Project
GLSEN
Echoing Green
Physicians for Human Rights
Hudson River Park
Third Street Music School Settlement
The Door
University Settlement
The Fortune Society
MS Foundation
TLDEF
myFace
Hudson Link
YES Nature to Neighborhoods
The Guidance Center of Westchester
Washington Academy
Hera
St Osyth Priory
Black Jacket
The Perrone Firm

The Fresh Air Fund · Built from the inside.

I built it because I was the one re-typing the addresses.

Camp records lived in spreadsheets and filing cabinets, and every summer the same families were entered again by a different department. I was on the program side, so I felt it every year. Eventually I built the thing we all needed.

I left the organization in 2014. The system lives on as the live archive of all of their data.

Read the full case

Where do you fit?

The work is the same underneath. What changes is the conversation we start with.

You run a nonprofit

Six systems that don't talk, a CRM nobody likes, and a board asking about AI. I've been the person on your side of that desk.

Start here

You're building a company

You need a technical partner who stays past the launch and doesn't hand you something only they can maintain.

Start here

You're a board or exec team

You need someone senior enough to read the contract, question the vendor, and say no in a way that holds up in the room.

Start here

You serve nonprofits too

Agencies and software firms: I help build, integrate and improve the platforms you deliver. Or you build on the one I already own.

Build on what I've built

Free · eight questions · about three minutes

The Tech Check

How your systems work day to day: where data gets re-typed, what a board question costs you, who fixes it when it breaks. Answer honestly and I'll send you a written read on what I'd look at first and what I'd leave alone. One email, no sequence.

Start with a conversation.

I'm Jake. I've run Solve IT Simply since 2013 and built Simply360, the platform underneath a lot of this work. Before that I spent eleven years at The Fresh Air Fund, in roles from camping and youth programming to human resources and communications.

Thirty minutes, no pitch. Tell me what's not working and I'll tell you what I'd do about it.